Repeat Prescriptions

To order a repeat prescription you can:

• Telephone 01538 752674 between 10.30am and 12.30pm
• Mark the medication needed on your repeat slip and place it into the prescription post box in Surgery or leave at the Dispensary hatch.
• Mark the medication needed on your repeat slip and post into Surgery enclosing a SAE for return.
• Order via our online facility (once you have registered with ourselves) www.patientaccess.com

Paper prescriptions can be collected from Reception after 9.00am 48 working hours after ordering.

Medication can be collected from the Dispensary 48 hours after ordering.

Please refer to the Dispensary opening times for the collection of your medication.  The dispensary times differ slightly to the opening times for the Surgery, and Reception staff are unable to hand out medication.

Please note we can only dispense medication to patients who live more than a mile away from a chemist.

Prescription Queries:

If you have any medication queries, please contact us via the following methods:

• Telephone the dispensary on 01538 752674 Monday to Friday 10:30am to 12:30pm
• Via our online consultation service https://accurx.nhs.uk/patient-initiated/m83103

Nominating a Pharmacy

You can nominate a pharmacy of your choice to have your prescriptions sent to electronically from the surgery. Please speak to dispensary if you wish to arrange this.  Allow time for the update to take place before collecting your medication.

You can always change or cancel your nominated pharmacy at any time by speaking to dispensary who will action your request. Allow time for this process to take place to avoid your next prescription being sent to the wrong place.

Find a pharmacy

Prescription Fees

Find out more about prescription charges on nhs.uk.

Prescription prepayment certificates (PPC) are available in England and they can save you money.

Find out more about the prescription prepayment certificate here.

About pharmacists

As qualified healthcare professionals, they can offer advice on minor illnesses such as:

• Coughs
• Colds
• Sore throats
• Tummy trouble
• Aches and pains

They can also advise on medicine that you can buy without a prescription.

Find a pharmacy

Many pharmacies are open until late and at weekends. You do not need an appointment.

Most pharmacies have a private room. This means you can discuss issues with pharmacy staff without being overheard.